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Not getting "digest" email notifications
Hi,
A while back I stopped getting my digest notifications - my daily Soundcloud updates. I am still getting the notifications that I have specified to receive "Right away" but not anything specified as "Digest".
As a test I changed all my notifications to "Right away" and started getting them all immediately. Setting certain notification types back to "Digest" results in me not getting anything for those notifications now.
My account is http://soundcloud.com/mo-le-starre
Cheers,
Maurice
A while back I stopped getting my digest notifications - my daily Soundcloud updates. I am still getting the notifications that I have specified to receive "Right away" but not anything specified as "Digest".
As a test I changed all my notifications to "Right away" and started getting them all immediately. Setting certain notification types back to "Digest" results in me not getting anything for those notifications now.
My account is http://soundcloud.com/mo-le-starre
Cheers,
Maurice
I’m frustrated
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The company marked this problem solved.
The best solution from the company
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Yes, we had an issue with a subset of the digest emails not being sent out over the last 2 weeks, this has been fixed today, so you should be getting your digest in the next couple of hours. It will contain everything that happened since you last got it.
The company says
this solves the problem
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Inappropriate?Yes, we had an issue with a subset of the digest emails not being sent out over the last 2 weeks, this has been fixed today, so you should be getting your digest in the next couple of hours. It will contain everything that happened since you last got it.
The company says
this solves the problem
-
Inappropriate?Hi Eric,
I've still not received any digest messages since you said I should be getting them again. I've had followers and new tracks appear on my dashboard so I would have expected to see some sort of digest message by now.
Cheers,
Maurice -
Inappropriate?I haven't received any digest e-mails ever since I changed my e-mail notification settings a few days after I first signed up.
I’m confused
-
Inappropriate?I'm also still not getting the digest emails. I used to get them daily, but haven't received one in over a month.
I’m sad
-
Inappropriate?hi,
do you guys still don't receive your digests? this should be fixed, and not many other people are complaining, so i'm curious what could be wrong. -
Inappropriate?Hi Forss,
Yeah, I've been getting my digests for a while now. Sorry for not updating on this thread.
Cheers for the fix.
Mo
I’m thankful
EMPLOYEE
