image upload problem
Hi, I deleted my user image, and now when I upload a new one, it says it's uploaded, but no image is diplayed... can anyone help? thanks.
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The company marked this problem solved.
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Inappropriate?That was a bug we just resolved. All should be back to normal by now - can you confirm?
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Actually, I have the same problem still. It won't let me upload a default image on a Mac on Safari and Firefox. Have not tested other browsers.
The upload pretends to work but I get a blank image.
Same thing for track images by the way.
Cheers,
fernthal -
Inappropriate?I am also having this problem all day today...
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Hi Mike, I have just tested it and it works fine again on my end. Could you please try and see if it works on yours too? -
Hi David, I just tried it again and the problem still exists. I tried it with .jpg, .png, and .gif formats. -
The problem I am having is for track images, by the way. I haven't tried this for user images. -
Hi Mike, still? We just tested on two different computers and Safari and FF and it worked, took a couple of seconds to process but it worked. -
Hi Danielle, still? We just tested on two different computers and Safari and FF and it worked, took a couple of seconds to process but it worked. -
Perfect! -
Inappropriate?Still not working for me. I does this all the time. Fpr profile pic, and track photos. It says it's uploaded but the box just has white and grey stripes in it???
I’m frustrated
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Inappropriate?I've been trying for three hours to upload images with tracks without any joy!
The option to upload is available but no image is showing.
I’m frustrated
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Inappropriate?I also had this problem, but 5 days ago i uploaded smoothly my profile image.
I tried to upload a new image now, but i've got the same problem that i had some days ago: i can upload my image, but it doesn't appear when i refresh the page or i open my public profile.
I'm working on Mac OS 10.5 and Firefox. -
Inappropriate?Hey everyone: we're on it as I type this. Not sure about when we'll have resolved this but I hope we can sort this out asap. I'll update as soon as I get an OK from our developers.
Thanks for your patience on this.
David -
Inappropriate?Hey everyone. We've received some updates from users saying that the image upload is working again. There also have been some tips that clearing the browser cache helped.
We located the issue earlier today and needed to balance the load onto different databases since images got cramped into one database only which created a bottleneck. This is fixed now and uploads should be possible now. Please check on your end and report any remaining issues.
Thanks for your patience on this.
David -
Inappropriate?still not workin for me , even after clearing the cache:/
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Inappropriate?Im having the same problem again! unable to upload images with mixes / tracks!
I’m frustrated
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Inappropriate?We are currently working on solving this problem.
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