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i have this message..."we messed up your mix....." what i can do?
I’m frustated
42
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has acknowledged this problem.
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Inappropriate?This is Soundcloud's custom message for a HTTP 500 response code. I imagine that their service is suffering under load or some other problem at the minute. Certain my set player on MySpace is not playing back reliably.
They have acknowledged that their service has been getting hit very heavily lately so it's probably due to the same problems. -
Inappropriate?I had planned on releasing some new music through soundcloud today and can't because almost everything I click turns into a 500 error...
Very frustrating.
I’m frustrated
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Inappropriate?@soundcloud : It may be useful if you can keep us updated on what is happening on your blog.
I'm very understanding if you post a note saying there are service issues today and possibly give us time/day estimations on a fix, as I will then go away quietly - I too am a programmer and understand the unforeseen issues you can encounter.... it is not knowing that is frustrating, especially when my page never loads and ALMOST EVERY soundcloud user, track and play button I click on generates 500 errors, or does nothing at all. I'm even following you guys on twitter for the chance of an update.
Today is definitely the worst day in your history. I hope this is resolved within the next 10 days - I don't want to be forced into cancelling my standard pro account for the trial period reimbursement. Can we get an extension on this trial period if required? I'm happy to be patient but not too happy to risk the wait!
I’m anxious
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Inappropriate?I agree with natacha: we need updates.
I noticed the problems last night with batch uploads. Today though, it appears that everything on SoundCloud is intermittently borked. Initially I suspected a problem with S3 (I dropped S3 from my own products last year because of general flakiness -- and was already a bit skeptical of SoundCloud's reliance on S3), but the AWS Service Health page at http://status.aws.amazon.com/ shows all green lights.
Hopefully you guys work weekends!
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This solves the problem
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Update from http://twitter.com/SoundCloud:
"Sorry for the slow servers today! :( We're working hard trying to improve it!"
@soundcloud Thank you - we're listening :) -
Inappropriate?Hey guys, really sorry about the problems today and lack of post about it so far! We're all working really hard on a bunch of things to try and kill the worst of the slowness and will post more info & a status report tonight.1 Comment Add a comment
This solves the problem
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This is not enough, Alexander. As your customer we really deserve a bit more information. We really work hard too, to get our music out of our heads and you promised us to distribute it fast & easy. Please give us at least some more information!
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Inappropriate?Looking forward to the fix. -
Inappropriate?I just bought the smallest plan and am now really in doubt if i not counted "on the wrong horse" as we say in germany. What makes me really upset - as a internet pro - is that we don't get any information about the problem and how long it might last. This lack of information is inexcusable and really harms your business. Please read Joshua Porter "Designing for the Social Web" http://bokardo.com/
I’m frustrated
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Inappropriate?Karim, you're right, there should be more info. Here's an update on what's going up. Hopefully this sheds a little light on the situation right now.
http://blog.soundcloud.com/2009/01/10... -
Inappropriate?i see a button on a blog with "drop your track"
I click on it, choose a file, fill in the needed fields and hit the send button and all i see is this fucked up message.
It happened the 2nd time (different place), so now I have to write it here. For what is the dropbox ment to be ? I don`t get it.
dropbox link i pushed on: http://echolot.tumblr.com/
I’m frustrated
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Inappropriate?Hey there Christian,
thanks for checking in. Actually, the DropBox you're trying to send a track to is mine (http://echolot.tumblr.com is my blog) :)
Here's a quick video explaining what the DropBox is for:
http://soundcloud.com/pages/videos
The problem you've had could be tied to the upload problems we've experienced in the last two days. There are still some hiccups but I've just tried to drop a track to my own Dropbox and it has worked.
Could you give it another shot to see if it works. And of course because I'm looking forward to getting your track.
Thanks,
David
I’m confident
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Inappropriate?wow! that was suddenly!
i was waiting a message from one guy, but now...
anyway, shit happens.
I’m sad
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Inappropriate?gettin the " oops we messed up your mix" page!!
Wot on earth does that mean and why will it not let me check my dashboard or inbox.......?????
Was considering a pro account but not if problems like these are frequent???
Need resolution - QUICK!!
cheers!!
I’m pulling my hair out!!
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Inappropriate?Also just got the Oh no! We messed up your mix! message last night only on my dashboard though. All other functions seem to be working fine. Any solutions?
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Inappropriate?Yes we had a bigger issue last saturday.
Read more here:
http://getsatisfaction.com/soundcloud...
"Oops we messed up your mix" is our general error message, i agree that it is now very clear what that means, we will fix this.
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