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CRASHES EVERY TIME IN SAFARI
http://soundcloud.com/pro crashes in Safari EVERY TIME. Please fix it or I can't upgrade my account! Don't you want my money?
I’m frustrated
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The best answer from the company
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@dan90 thanks for trying to reproduce. this bug is one of the trickiest yet, it keeps eluding us. none of us can safely re-produce it, and it only affects (certain installations of) safari.
The company and 1 other person say
this answers the question
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Inappropriate?Could you please give us some more info about your system and we'll have a deeper look. What version of Safari are you running on what system etc?
I’m curious
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Inappropriate?I'm running Safari 3.1.2 and OS 10.5.5 on a Powerbook G4. If you look at the soundcloud forums however, you'll see other users with the same problem:
http://soundcloud.com/forums/sc-annou...
You guys need to do better on your support efforts. The fact that there is a thread in your own forums with multiple users complaining of this issue and no presence from your support staff is troubling. It has taken me forever to get a reply regarding this issue and I get the feeling this is the first you've heard of it. I love your service but getting answers to questions is a frustrating experience. While I have your attention, I also am unable to unsubscribe or stop following a thread. -
Inappropriate?@atomicskunk we're scanning all our forums + the help forum on a daily (even hourly basis). the amount of feedback is simply overwhelming for our little team at the moment. but nevertheless we listen very carefully.
i've spent half an hour already last week trying to find a reproduction case for the pro accounts page bug, but haven't yet succeeded. it might be that safari 3.1.2 specifically has a problem rendering this page, and not 3.2+. try upgrading or use firefox in the meantime and i'll continue hunting down the bug.
thanks // eric -
Inappropriate?for what it's worth, I run an similar conf, but with a recent macbook, plus my edition of safari 3.1.2 is loaded with many extensions that tend to make it more flakey (google gears, inquisitor, developer, greasekit, 1password) and I've never made it crash on soundcloud. maybe flash is the key? my version is 9.0.124.0, according to http://www.macromedia.com/software/fl... -
Inappropriate?Nothing to do with safari subversions. I just upgraded to safari 3.2.1, leaopard 10.5.6 and the problem still doesn't occur for me. No crashes for soundcloud, ever. atomicskunk, I'd love to hear whether you are running flash 10 or not, because I'm holding off on upgrading my version of flash on the basis of your bug report.
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Inappropriate?@dan90 thanks for trying to reproduce. this bug is one of the trickiest yet, it keeps eluding us. none of us can safely re-produce it, and it only affects (certain installations of) safari.
The company and 1 other person say
this answers the question
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Inappropriate?I upgraded to Flash 10. Still crashing for me.
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Inappropriate?have you guys tried recently? safari shouldn't crash on the pro page any longer.
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