can't upload - the progress bar gets between 75% and 95% and freezes.
can't upload - the progress bar gets between 75% and 95% and freezes... any suggestions? I'm using the latest version of Firefox on PC
13
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has acknowledged this problem.
-
Inappropriate?I'm having problems uploading too. I've tried in Safari and Firefox and with both the regular upload and "old school uploader" options. My upload progress either hangs in the middle of the upload or, in one case, it nearly finished and then froze at 99% complete. Very frustrating!
I’m sad
-
Inappropriate?sounds strange. could be because of a shaky connection, could you another? what type of file format is it btw?
I’m unsure
-
Inappropriate?I'm not particularly technical, but it's only a problem with my work computer. The machine has all the usual features, is quick with an excellent broadband connection, so I don't think that is the problem
-
Inappropriate?I have a fast connection--it's definitely not that. I'm trying to upload an .aiff file.
Update: I got it to work using IE7. In IE, the upload processed rather quickly. In Safari and Firefox, progress took much longer and ultimately froze all 5 times I tried. -
Inappropriate?hey guys, sounds strange indeed but likely an connectivity issue. let me know if the problem is still around!
-
Inappropriate?Yep! I've got the same problem!
I've been trying to upload 10 tracks in a set since Sunday!... It just not happening! I've tried the old school up-loader but still the same problem, the connection keeps braking so i have to start the upload again! I was told its because my wireless breaks connection! But now I'm even uploading using a hard wire and still the same problem!!! I've got a fast internet connection to so thats not the problem! I've started uploading tracks in 2's & i managed to get 2 uploaded about 2 hours ago, so i tried another 2 but it just keep stopping It won't even get through 1 track! I've tried 6 times now!!! The new feature on the up-loader being able to save the upload doesn't work as it saves but doesn't restart the upload, so again you have to restart the upload all over again!!!
The upload definitely needs a new feature were by you can restart the upload without having to start all over again!
Please help this is really annoying now!!!!
I’m frustrated
-
Inappropriate?i had this problem all over the weekend, so i tried to upload from Internet Explorer (i use a mac and have tried from Safari and Firefox before). IE worked, but i had to switch my Mac to Virtual PC, which i hate ...
I’m confused
-
Inappropriate?This problem is really bad now! I tried all last nite just to upload 1 track! It crashed every time!!! I've tried Safari & Firefox! Its not my internet I've tried a hard wire! I've tried everything!!!!
Its DEFINITLEY the upoader on SoundCloud!!!!!
I use other sites to download & upload files and this never happens! Sometimes I've even turned the power off by accident, then turned it back on and upload starts again exactly were it left off! It should be the same for the SoundCloud uploader!!!
I’m frustrated
-
Inappropriate?sorry about this! we're getting overloaded from time to time and it's not much we can do about it right now though we are working on it and things will keep on improving.
-
Inappropriate?Tip for uploading a set!!!!
This only works if you upload a set!
I use mac too so i don't know about Windows!!!
If your uploading a set & it freezes, turn off your airport or unplug your internet cable! SoundCloud should say, "Ooops! Error while uploading, will try again in 30 seconds!" Turn your airport back on or plug your internet cable back in & it should restart the upload!! The crashed track should restart!!!
This doesn't work if it crashes on the first track, but for example if 3 tracks had finished uploading & the next track crashed half way through, you can restart the crashed track while keeping the previously uploaded tracks!!!
Basically this saves you from having to start the upload all over again!
Hope this helps the frustration of a crashed upload!
Take it easy!
Rico.
I’m confident
-
I wish I had read this before... I wasn't aware that there was a way to trick soundcloud into resuming upload! Great work around tip... -
Inappropriate?This is a good tip. I'm going to try it. Uploading has been a total nightmare this weekend. Have tried to upload the same set three times, always with it freezing part way through. (I use a MacBook and Safari).
I’m irritated
-
This reply was removed on 09/16/09.
see the change log -
Inappropriate?Helo. I am + -100 times trying to ul audio.mp3 file and always got stuck on +-87% "283.62MB of 323.44MB done so far" with the error message "Ooops! Error while uploading, will try again in 30 seconds!" what I am doing wrong? My upload speed is 2mbps.
Please help me...
Thanks in advance :P
P.S.
using IE, Safari, Firefox on win7.
I’m mad!!!
-
can you let me know your SoundCloud username, please. Will have a look right way. Sorry, one more thing. What's the name of your file you're trying to upload? -
morinetti -
This error message sounds like there was a problem with your internet connection. Whenever the connection breaks, we wait for 30 seconds and "ask" the connection if it's back so we can resume the upload. -
Inappropriate?I will try again latter and let it here know. But I am sure my connection is great, cos running kdxserver here with np...
Thank you David. -
Inappropriate?Obviously 30 seconds isn't long enough!
I've had this problem for 3 months!!!!
With no solution!!!!!!!!!!!!!!!!!!!!!!!!!
What about when its says its the wrong file to an mp3?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Is that the internet connection?
No!
I’m frustrated
-
Rico - please send me an email with your username, the track/file title and a screenshot of the problem to david at soundcloud dot com - I'll look into that as soon as I can. Thanks. -
Inappropriate?Thanks for your reply David! I really appreciate it!!!
Its been happening constant, I'm so annoyed because I've made so many posts asking about the problem & yet I've had no reply!!!
When you pay for uploads & support, would you not be pissed off?
Like I said tho I do really appreciate your response, I'm uploading now, I'll give you a shout if I have any problems!
Thanks
Rico.
I’m thankful
-
Inappropriate?Im having the same issues & it appears so do alot of other ppl by the number of similar posts. Its bloody crazy that they cant get the fundamental function of uploading your files to work properly. I am totally pissed off with it now....sod it, back to sendspace & aim!!!
I’m MAD!!!!!
-
Tom, sorry to hear that. If you think I could be of any assistance, send me an email with details about your setup (browser and OS, Wifi or not), track name and maybe a screenshot of the error message and I'll look into that right away: contact at soundcloud dot com
Thanks, David -
Inappropriate?Hi guys !
I share the same problem with you :(
I've just reinstalled vista SP2 on my Dell XPS1530 ... I can't upload anymore as well. the freeze effect !! sometimes it even says that the upload has been 100 percent done but keep freezing after clicing on Finishing ... :(
I'm wondering if that couldn't be due to the firewall (I'm now using Kapersky internet security suite 2010... before I was using Zone Alarm and Spydoctor with antivirus). I'm saying that because I've managed to upload a track using the Mac of my wife ... meaning that it's not a problem of broadband.
It's anoying to have such an issue as I really like the concept and interface of soundcloud and I want to use this website.
could you keep me posted with updates about that matter ?
cheers
Yolaman
I’m confused
-
same here dude same here...... : -
Inappropriate?Uploader is not working again!!!!
When I select a track it instantly say's "track complete please save"
Which is a load of bollocks, as its hard enough to get the thing to work in the first place!
Also it keeps saying it can't upload mp3's, as its the wrong type of file!!!!
When are we gonna get a new uploader??? Which we rightfully deserve!!!
Some other dude mentioned on a another problem on this site, saying "Its professional prices, for an unprofessional service!"
Which is right!!!
Uploading is the fundamental element of SoundCloud!!!
It doesn't happen on other sites!!
Why does it happen on here?
&
Why has it not been sorted yet???
This problem has been ongoing for about 4/5 months!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I’m frustrated
-
Rico, could you please post or send me details about your setup:
- username
- what browser + version + OS
- I just tested the uploader and it worked fine on my end
Thanks,
David
david @ soundcloud.com -
... try 9 months : http://support.soundcloud.com/soundcl... -
Inappropriate?I can't upload anything with the default upload version. Only when I use the oldschool uploader, it sort of works.
The problem is, that the modern default uploader just stops at about 80% or so. Nothing else happens. And it really irritate me, as I the exchange audio funtions also doesn't work at all. The oldschool uploader works, but refreshing the screen and tell me when its finish uploading is completely off. Refreshing doesn't work no matter with uploader I choose.
If any of the uploaders work 100% in both uploading and refreshing the screen, then please tell up how we should set up our computers and what browser we should use + which plugins/extensions, versions we should remove or disable.
What I'm using:
I'm using XP pro, Firefox 3.5.3, addons: danish / english dictionary, java quick starter, dot net framework assistance 1.1... nothing else. And then I've disabled the popup blocker, as I recall you once said that I should.
I use Kaspersky Internet security 2010 (firewall disabled, as I also have a WRT320N router with build in firewall.)
Isn't it possible to tell us what you SC guys are using, and what settings you're using / have disabled.
SLL
I’m frustrated
-
Hi Steen - I'm on a MacBook Pro Intel, Snow Leopard, Firefox 3.5.3 with Delicious, Firebug, Screengrab and Shareaholic enabled as FF plugins. Additionally, I have an Sophos Antivirus software installed.
Other possibilities could be: latest Flash version or even a shaky internet connection when uploading large files via Wifi. Were you on Wifi when these issues appeared. If so, try plugged in maybe? -
Inappropriate?I use a cable connection, and my Internet are 100% stable. No dropouts or anything. We have just got digital TV (SD + HD) in our town, and because of this all our ground wires have been improved with new fiber signal amplifiers and extended to more bandwidth. So my connection has never been better ever since :-)
But it irritate me, at SC don't have any guidelines for hunting down these upload problems. I'm not the only one that is suffering from this, and this is since last year when I made my SC profile. But I've discovered a new "plugin" tap in my Firefox browser, that I haven't taken note of before now. And there I have 10-12 plugins installed.
I'll see If I can make a list of them :-)
SLL
I’m happy
-
Ok cool. Internet sounds nice :) Let me know if you find something suspect in your list. -
You said "But it irritate me, at SC don't have any guidelines for hunting down these upload problems" and I agree. There isn't anything even mentioned like "I'm having trouble uploading files, what do I do" on the FAQ and I know this is a frequently asked question... just a thought... how about having a document listing what to make a note of (OS, Browser, version, connection type, etc.), what to make note of (upload stops randomly, or upload stops in same place), and what to try doing in order to overcome these issues... there's no formal front for an age old PROBLEM (no matter who's fault) and that should be a sticky somewhere at least... instead of the usual "did you try the old school updater?" response... I'm just saying... -
Inappropriate?My plugin list:
Adobe acrobat
Itunes application detector
Java deployment toolkit
Java platform SE U11
Java platform SE U15
Microsoft DRM (netscape network)
Microsoft DRM (store)
MS windows media player plugin
Mozilla default plugin
quicktime plugin
Realjukebox plugin
Realjukebox NS-plugin
Realplayer plugin
realplayer liveconnect
shockwave flash plugin
windows media player plugin
windows presentation..
That's all :-) Is there anything there that looks suspicious?
SLL
I’m happy
-
Inappropriate?Still the same problem there. Upload gost instantlly to about ~90-80% and freezes.
Same thing on firefox, IE, Chrome. Old-skool working fine, but if i need to change the sound, i cannot use old-skool (yeh?), so what problem?
What addon uses this new upload script? Flash? Java? Maybe i have a problem on this addons, so i need to reinstall/upgrade. (Flash already upgrated to new one, but no changes, still freezes).
Username: Weepee -
Not sure what you mean with "Old-skool working fine, but if i need to change the sound, i cannot use old-skool" - this should work. Have you tried again? -
Inappropriate?when i'm going to edit-replace, i'm getting only new uplaod sistem, thats not working for me. Or there is somewhere, but i cannot see, where i can replace by using old metod?
-
Oh, you're right, replacing only works with the Flash uploader (the regular one). Just did a 600mb upload and it worked fine on my end. Odd that the same thing happens in all three browsers -
Inappropriate?I'm surprised this wasn't mentioned here, but Matas in another topic suggested using a newer uploader found here: http://scup.dasflash.com
I can't vouch for it, but it would be sweet if it had FTP type functionality (especially pause and resume).
I got my fingers crossed. -
We announced the release of Scup and Cloudpost in Tuesdays newsletter. They're both still beta and the current versions just got ready for the release. Haven't come around updating the post. -
cool - tell me, do they have ftp-ish "pause / resume" upload functionality??? (please please please please please please) -
I'm afraid not at this point but feel free to send the developers suggestions (these are third-party apps). http://scup.dasflash.com and http://cloudpostapp.com (note: beta) -
Inappropriate?I have this problem too. Firefox gets to 87% uploaded and stops. Every time. Repeatably. XP, FF 3.5.5 with NoScript, Firebug and a few other plug-ins. I'm rather disappointed that this problem persists after all these months...
I’m concerned
-
Inappropriate?Just tried with Chrome, and got to 95% before it freezes. In Safari it gets to 98%. What browser does the upload work in?
.
.
IE8! Waited at 100% for some time, but eventually it uploaded. Why only IE8? (My least favourite browser!)
I’m horrified about it only working in IE8!
-
Inappropriate?OK, So I eventually discovered that I could get it to work with IE8. I then got the 'please confirm your email address' email, and click on the 'click on this link to confirm', and got to an Error page at SoundCloud! Am I impressed? Am I supposed to be?
I’m confused that this is a commercial service!
-
Inappropriate?Here's the 'Confirm' message that doesn't work: http://soundcloud.com/groups/free-mp3... It just takes me to the SoundCloud home page...
Let's start again. I would like to upload just one mp3 file...
Loading Profile...




EMPLOYEE



