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CAN'T UPDATE PAYMENT METHOD
URGENT: I got a notice that SoundCloud can't charge my credit card and I CANNOT FIND WHERE TO UPDATE MY PAYMENT METHOD.
I’m FRUSTRATED.
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Inappropriate?Hi David,
Since you were still in your trial, your initial card wasn't billed. To enter a new card for the same plan, you should be able to go to: https://soundcloud.com/pro/purchase/l... and click on the "Add new payment method".
When your new card is authorized, and your old payment plan is cancelled, the site will start you on a new payment plan for the same account type. You should be on your way from there!
Hope this helps,
Sean -
Inappropriate?Solved. Very confusing. Was getting FINAL NOTICE Pro Account cancellation emails from SoundCloud with no clear way to update information. When I went to view invoice SoundCloud would re-ask me to login and then not accept my login credentials. I suggest that you make this more straightforward!
Thanks for the help.1 Comment
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This solves the problem
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sorry about the login-to-view invoice issues, this has been fixed now!
EMPLOYEE
