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Cannot add another email address - Eek! - Where am I going wrong?!
I am trying to add an extra e-mail address to my account, but am told that the adress 'couldn't be added, sure it was right?' I have checked, double checked, and then checked again. There is no error with the address. What am I doing wrong?!
I’m unsure
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The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Hi Toni
Is it possible that the email is registered with another account?
If that is the case you can go to http://soundcloud.com/login/forgot and enter the email address and reset the password for the other account.
- Hannes
1 person says
this solves the problem
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Inappropriate?Ah haaaa, yes; the guy whose e-mail address we were trying to add had another account he'd forgotten about.
Thank you for solving this for us Hannes!
Ps Maybe the error message could suggest that this may be the problem to help other users in the same position?
I’m thankful
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Inappropriate?yep. that's a good idea!
EMPLOYEE
EMPLOYEE
