Diederik's dashboard

Ok here is the deal, you guys have a really great concept but I see a big problem on the horizon (I have a crystal ball and everything so y'all best listen up)- people DO NOT like quirky, buggy or otherwise unpredictability in their software (web or otherwise) applications. Let me first give you some background as to why I might know a thing or two about this. I was the senior web developer for a major television network in the Netherlands for several years. I developed and coded complex web applications like a medical symptom analysis engine. The websites I constructed ranked 3rd in the Neilson ratings for adults aged 20-35 in the BeNeLux so I had a decent size sample of public to develop my opinion from. Even if an application does what people need and want, if it doesn't work 99.99%-100% of the time: they will tolerate it for a short time then say "F it, I ain't [sic] got no time for this BS"(ESPECIALLY if its something they are paying for). There are several bugs I've seen (some very annoying) the latest being that my statistics are only up to date when I go to my profile view then click "Tracks", as well as not being able (for the life of me) to update my songs photos. I have a very logical and methodical mind for trouble shooting. I don't just try one thing then give up. Your customer service people are "Johny on the spot"(quick to respond) and I can tell they are doing their very best, but it must be a very frustrating job when the web applications are about as reliable as a Fiat with 800,000km on the odometer (or even worse any American made car...however they never ever could make it to 200K much less 800). So look if you want to keep your market share, and web audience then you need to improve the technical reliability. Come on I KNOW you guys can do it, you're German for God's sake, My 1987 Mercedes 300D is pushing 400,000km without any major overhauls and she runs like a champ. What you need is quality control testing using an department working independent from your IT developers. Make a 'test' version of your site. Test even the most minor change before making it live. I can help with this task if you so desire my help, but do get someone on it otherwise SoundCloud is going to be something that in a couple of year people will be saying "oh remember back in 2009 that site, soundsky or soundclown or something...yeah they actually were the ones who invented what <name> is doing, isnt that funny.

Please delete this message from public view, and forward a copy to Alexander Ljung: I think it would most useful for it to go straight to the top.

-Diederik (Joseph Anthony Garçia)

diederik@exigentinternational.com
+1(559)827 4807 Business line (24/7)

Ok now the statistics are messed up again, counting all my own plays. One of my tracks that I have submitted to the private dropboxs of a&r departments, along with an email, link no longer works...it says OOPS!! that would be the track suppa sassy retro mix. Need this last thing fixed asap